Return Policy

Product Return Policy

We apologize for any inconvenience this may have caused; we assure you that we offer a 100% Satisfaction Guarantee. If you are not completely satisfied with your Working Athlete purchase, you may return the remainder of the product for a credit to be used on a future order if order is report to Working Athlete Customer Service team with ten (10) days of receiving order. Product must be unopened and in original condition to be exchanged for credit. All returns must be approved to received credit.

Damaged & Missing Product Return Policy

If you receive a damaged product in your shipment you must note damage on freight bill upon receiving. If your order is missing a product, you must contact us within ten (10) days of receiving order. Please follow these simple steps to receive either a replacement product or credit to your account.

Return Instructions

For all return, please contact Working Athlete’s Customer Service at 1-800-300-1215. When you call, please have the following information available:

  • PO Number
  • Order Number
  • Complete description of the product damage or reason for return
  • Manufactured Date printed on product
  • Name, Flavor, SKU, and quantity of the product

Please Note: Original shipping fees are non-refundable, and the cost incurred to return your shipment is at your expense.

Expired Product

Expired product returns are accepted on case-by-case basis. If you have a product that has expired, please contact us within 90 days before or 30 days after of the expiration date, and we will determine if you are eligible for a credit.

Please note: If the product is not within 90 days before or 30 days after the expiration, you are not eligible to receive credit. In addition, products purchased from a distributor are subject to that distributor’s return policy not Working Athlete’s.

 

 

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